Payment Policy
Effective Date: January 14, 2025
Address: 9805 Ok 48 Hwy S, Coleman, Oklahoma
Phone Number: (682) 597-2424
Email: info@smartphoneshop.click
Website: smartphoneshop.click
At Smartphone Shop, we aim to make your shopping experience as easy and secure as possible. This Payment Policy outlines the accepted payment methods, payment processing procedures, and security measures to protect your financial information.
1. Accepted Payment Methods
We offer several convenient payment options for our customers:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments made with cards are processed securely through our trusted payment gateways.
PayPal: PayPal is another payment method available for customers who prefer to pay using their PayPal accounts.
Bank Transfers: For larger orders, we may offer the option of bank transfers. Please note that bank transfers can take additional time to process, and your order will only ship once the payment is confirmed.
Checks: We may accept checks for payment, but please note that orders paid via check will not be processed until the check has cleared.
2. Payment Process
Once you place an order on our website, you will be directed to the payment page, where you can choose your preferred payment method. After entering your payment information, you will be redirected to a secure page to complete the transaction.
Once your payment is successfully processed, an order confirmation email will be sent to you. If there are any issues with processing the payment, such as incorrect details or insufficient funds, we will contact you promptly to resolve the issue.
3. Billing Address Verification
To prevent fraud, we require that the billing address you provide during checkout matches the address associated with your payment method. If there is a mismatch, the transaction may be declined or delayed. If this happens, we will contact you to verify the details.
4. Sales Tax
Sales tax will be applied to all applicable orders, based on the shipping address. The tax amount will be calculated and displayed during checkout.
5. Order Modifications and Cancellations
Once payment has been processed and the order confirmed, it is typically not possible to modify or cancel your order. However, if you need to cancel or adjust your order, please contact us immediately. If the order has not been shipped yet, we will try to accommodate your request.
If the order is canceled before shipment, you will receive a full refund. If the order has already been shipped, we will guide you through the return process.
6. Payment Security
We prioritize the security of your payment details. All transactions on our website are encrypted using SSL technology, ensuring your information is protected. Our payment processors comply with the Payment Card Industry Data Security Standards (PCI DSS), which ensures that your payment information remains secure.
7. Refunds
Refunds will be issued to the original payment method after the return or cancellation has been processed. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment processor’s processing time.
8. Payment Issues
If you encounter any issues with your payment, such as a declined transaction or an error with the payment method, please contact our customer service team at info@smartphoneshop.click. We will assist you in resolving the issue as quickly as possible.